If you are having issues with the microphone not recognizing your voice, please use these Rosetta Stone guides for troubleshooting tips:


Getting Started - Headset Setup Guide

http://resources.rosettastone.com/support/Resources/Teacher%20Resources/Getting%20Started-Headset%20Setup%20with%20Rosetta%20Stone.pdf


Microphone Settings

https://www.h-brs.de/files/related/advantage_-_microphone_settings_en_0.pdf


Tips to Optimize for Speech Recognition

https://support.rosettastone.com/en/language-learning/articles/Tips-to-optimize-for-the-speech-recognition



In addition, the microphone may need to be switched from 'Adult' to 'Child'. The two articles below show how to change the settings for this: